Last Updated: 01/January/2025
Welcome to Scale Genic (“we,” “us,” or “our”). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website https://scalegenic.com/ or use our e-commerce management services for platforms like Amazon, Walmart, eBay, and others.
By accessing or using our website and services, you agree to the terms of this Privacy Policy. If you do not agree, please do not use our services.
1. Information We Collect
We may collect the following types of information:
A. Personal Information
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Name
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Email address
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Phone number
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Business details (store name, marketplace credentials*)
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Payment and billing information
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Any other information you voluntarily provide
Note: We may require access to your marketplace accounts (Amazon, Walmart, eBay, etc.) to provide our services, but we do not store login credentials without your consent.
B. Non-Personal Information
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Browser type & IP address
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Device information
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Cookies & tracking data (Google Analytics, Facebook Pixel, etc.)
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Website usage behavior
2. How We Use Your Information
We use your data for the following purposes:
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To provide and improve our e-commerce management services
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To communicate with you (support, updates, promotions)
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To process payments and prevent fraud
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To analyze website traffic and user behavior
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To comply with legal obligations
3. How We Share Your Information
We do not sell your personal data. However, we may share it with:
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Service Providers: Payment processors, hosting providers, analytics tools
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Business Partners: If required for service fulfillment (e.g., Amazon API integrations)
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Legal Authorities: If required by law or to protect our rights
4. Data Security
We implement SSL encryption, secure servers, and strict access controls to protect your data. However, no online transmission is 100% secure, so we cannot guarantee absolute security.
5. Cookies & Tracking Technologies
We use cookies to enhance user experience. You can disable cookies in your browser settings, but some website features may not function properly.
6. Third-Party Links
Our website may contain links to external sites (Amazon, eBay, etc.). We are not responsible for their privacy practices, so review their policies separately.
7. Your Rights
Depending on your location, you may have the right to:
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Access, correct, or delete your data
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Opt out of marketing emails
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Restrict or object to data processing
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Request a copy of your data
To exercise these rights, contact us at info@scalegenic.com.
8. Changes to This Policy
We may update this Privacy Policy periodically. The latest version will always be posted on our website with the “Last Updated” date.
9. Contact Us
For any privacy-related questions or requests, please contact:
Scale Genic
Email: info@scalegenic.com
Website: https://scalegenic.com/