Free Listing Audit

Terms and Conditions

Last Updated: 01/January/2025

Welcome to Scale Genic (“we,” “us,” or “our”). These Terms and Conditions govern your use of our website https://scalegenic.com/ and our e-commerce management services for platforms like Amazon, Walmart, eBay, and others.

By accessing or using our website and services, you agree to comply with these Terms. If you do not agree, please do not use our services.

1. Acceptance of Terms

By using Scale Genic, you confirm that:

  • You are at least 18 years old or have legal guardian consent.

  • You agree to these Terms and our Privacy Policy.

  • You will not misuse our services for illegal or fraudulent activities.

2. Services Provided

We offer:

  • E-commerce account management (Amazon, Walmart, eBay, etc.)

  • Store setup & optimization

  • Product listing & catalog management

  • Order processing & fulfilment support

  • Analytics & performance tracking

Note: We are a third-party service provider and are not directly affiliated with Amazon, Walmart, eBay, or other marketplaces.

3. User Responsibilities

You agree to:

  • Provide accurate and up-to-date information.

  • Secure your marketplace accounts (we are not liable for unauthorized access).

  • Not engage in fraudulent, deceptive, or illegal activities.

  • Comply with marketplace policies (Amazon, eBay, Walmart, etc.).

4. Account & Payment Terms

  • Registration: You may need to create an account to access certain services.

  • Fees: Service fees will be clearly stated before purchase.

  • Payment Methods: We accept credit/debit cards, PayPal, and other secure payment gateways.

  • Refunds: Subject to our Refund Policy (if applicable).

5. Intellectual Property

  • Our Content: All website content, logos, and software are owned by Scale Genic and protected by copyright laws.

  • Your Content: You retain rights to your product listings, images, and store data, but grant us permission to use them for service fulfilment.

6. Prohibited Activities

You must NOT:

  • Use our services for illegal or unethical purposes.

  • Hack, spam, or distribute malware.

  • Misrepresent your business or impersonate others.

  • Reverse-engineer or copy our proprietary systems.

7. Limitation of Liability

  • We are not liable for marketplace suspensions, lost sales, or technical issues beyond our control.

  • Our services are provided “as is” without warranties (express or implied).

  • We are not responsible for third-party actions (Amazon, eBay, payment processors, etc.).

8. Termination

We may suspend or terminate your access if you:

  • Violate these Terms.

  • Engage in fraudulent activities.

  • Fail to pay for services.

9. Changes to Terms

We may update these Terms periodically. The latest version will be posted on our website with the “Last Updated” date. Continued use means acceptance of changes.

10. Governing Law & Disputes

  • These Terms are governed by the laws of United States of America/United Kingdom.

  • Any disputes will first attempt resolution via negotiation, then through arbitration/court if necessary.

11. Contact Us

For questions or concerns regarding these Terms, contact:

Scale Genic
Email: info@scalegenic.com
Website: https://scalegenic.com/